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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!
Giant Bikes Online

Giant

Giant Bikes.

Since 1972, Giant have been market leaders in innovation and manufacturing, and now they are the world's largest producer of bicycles. Their purpose is clear: to unleash each rider's full potential.

Unleashing your full potential doesn't necessarily mean you're a racing cyclist looking for elite performance and speed. It means getting the maximum enjoyment and experience from your ride; whether it's exploring places you've never been, riding with your friends and family or making that race winning move.

Giant bikes Cyclesense

Giant at Cyclesense.

We've been Giant dealers for a long time and they have been our primary bike brand for over 15 years. We've built relationships with people at Giant HQ, and we know we can trust them to help us deliver the best possible purchasing experience to you - whether it's pre-sale or aftersales service and warranty support.

Did you know you could save between 25-47% off the price of a Giant bike and pay for it monthly at the same time? The Cycle to Work scheme makes this possible, and we're happy to help you purchase your dream Giant bike on the scheme.

Learn more

Browse the range.

Giant's range naturally encompasses pretty much every type of bike you could possibly wish to ride.

Giant Road Bikes

Road

Giant's range of road bikes comprises of the Propel, TCR, Defy and Contend models, catering for every type of road rider.

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Giant Gravel Bikes

Gravel

The Giant Revolt is a snappy gravel bike that's supremely comfortable on gravel, but still feels lively and ready to race.

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Giant Mountain Bikes

MTB

From XC, to trail, to enduro, Giant's MTB range boasts their Maestro suspension system which changed the game.

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Giant Hybrid Bikes

Hybrid

Ideal for commuting or getting about with the family at the weekend, Giant's hybrids are lightweight and excellent value.

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Giant Electric Bikes

Electric

Giant's range of e-bikes uses their own system made alongside Yamaha, and it provides fantastic assistance and range at an attainable price-point.

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Giant Kids' Bikes

Kids

Giant's ARX range of kids' bikes are both light and built to last. Their compact geometry often means they suits kids in-between sizes on other brands too!

Shop now
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