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Free Delivery over £40*
Save up to 47% with Cycle to Work
Support - 01937 530 303
Free click & collect
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Christmas Delivery

Bikes

Our last day for dispatch is Thursday the 22nd of December. We use a next day/express courier for bikes, such as DPD or TNT/Fedex. All couriers are experiencing some delays at the moment so nothing is guaranteed, but these services are intended as a next day service and have been largely delivering as such.

If a bike is ordered before 12pm, we will do our very best to dispatch it on the same day. Again, this is not a guarantee, but we will do our best! If we can't dispatch on the same day, we will dispatch the next working day. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.

We fully assemble your bike before delivery as though you were going to ride it away from the shop. To get it back into a box for the courier, there is some minor disassembly such as removing pedals and handlebars.

Smaller Items

For pre-Christmas we now strongly recommend you upgrade from our standard post (Royal Mail 48) to either Royal Mail 24 or DPD. Royal Mail have indicated that the last day for Royal Mail 24 should be the 16th, but even that is not guaranteed. To give the best chance of pre-Christmas delivery, we recommend selecting the DPD option.

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.


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Delivery Information

UK Delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free Postage over £40 on small items

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This excludes certain bulky or awkward items (for example shoes and helmets) which will be calculated automatically at the basket screen. Unless stated otherwise, bikes also do not qualify for free postage. Please see below for details on that.

Bike Shipping

When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day service.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind you will likely have to pay your country's taxes and import duties for any items.


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Cycle to Work

Cycle to work schemes provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your income, you can save 32%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying interest. There is a calculator on the link below which will help you find out exactly how much you could save.

There are numerous companies running Cycle to Work schemes and we work with the vast majority of them including the likes of Green Commute Initiative and Cyclescheme.

Learn more


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Contact Us


You can contact by the following means and we'll respond as quickly as possible:

Contact us by mail

info@cyclesense.co.uk

Contact us by phone

For all queries regarding adult's bikes and accessories contact our High Street Store. For anything kids' bike related please contact our kids' store.

High Street - 01937 530 303

Kids' Store - 01937 830 661

Opening Hours

High Street

Monday - 10:00-17:00
Tuesday - 10:00-17:00
Wednesday - CLOSED
Thursday - 10:00-17:00
Friday - 10:00-17:00
Saturday - 09:00-17:00
Sunday - CLOSED

Kids' Store

Monday - 10:00-18:00
Tuesday - 10:00-18:00
Wednesday - CLOSED
Thursday - 10:00-18:00
Friday - 10:00-18:00
Saturday - 09:00-17:00
Sunday - CLOSED


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Click & Collect


We know that many lead busy lifestyles and can't make it to the shop to browse during opening hours, so we've made it easy for you to browse online in the comfort of your own home. You can use the click and collect option to place an order at any time, any day, before collecting from the store at a time that suits you.

How do you do it? It's simple. Add the items you want to your cart, and then select the **collect in store** option below once you're on the basket screen:

Go through the checkout and pay for your items via our secure server. Once the order is placed you will receive a confirmation email. As soon as we're able we'll be in touch by phone or email to confirm with you when your items are available to collect. This could be practically instant, or it could take a few hours/days depending on the item.

If an item you have ordered is unavailable or delayed for whatever reason, we will of course let you know by the usual means of communication.

Once you're ready to collect your items, please bring your confirmation email with you (stored on a smartphone or printed), along with proof of ID (passport or driving license) and the card used to purchase.


Lightweight Kids' Bikes

Lightweight Kids' Bikes

The Bikes

At Cyclesense we have a strict checklist when deciding whether to stock any children's bike. The bikes must be:

  • Lightweight
  • Designed for children
  • Well made with a quality construction
If a bike does not tick those three boxes, then we simply will not stock it.

With that in mind, you can always be confident we are providing you with a bike that will last and give your child the best chance at enjoying the start of their cycling journey.

The Experience

Our Westgate store is a dedicated children's bike showroom - one of the few in the country and certainly the only one in the north of England.

Everything we do here is dedicated to children's bikes and accessories. This enables us to offer a unique and tailored experience where you can come as a family and try out the widest range of lightweight kids' bikes in the country whilst enjoying a relaxed and welcoming environment.

Confidence

We have decades of experience with children's bikes and know all about the concerns and questions parents have. We honestly believe our knowledge is unparalleled in this department. Have a question? Whether it's sizing, which brand to go for or something else... no question is a stupid question. Just ask and we will help as best we can.

Our Range

Hybrid

One bike to rule them all. A hybrid bike is the best of both worlds with comfort and speed on the road, but the ability to do some light off-roading when you're feeling more adventurous. These bikes often have the ability to take mudguards and even pannier racks; great tools for carrying luggage if you're on a cycling holiday.

Kids' Hybrid Bikes

MTB

For the more adventurous shredders out there we carry an elite selection of lightweight kids' mountain bikes. Stocking bikes with suspension forks and disc brakes was something we've historically avoided due to the lack of lightweight options. However, we're really happy to now have a good range of mountain bikes that still tick all the right boxes!

Kids' Mountain Bikes

Balance Bikes

When it comes to learning to ride, you won't find anyone championing the benefits of balance bikes more than us. There is no better way to learn how to ride.

We were the first company to start importing balance bikes to the UK in the 1990s and to this day we are still the sole UK distributor for LIKEaBIKE - the original balance bike brand.

Kids' Balance Bikes

Contact Us

Phone:
01937 830 661
Email:
info@cyclesense.co.uk
Address:
2 Westgate
Tadcaster
North Yorkshire
LS24 9AB

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