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Free Delivery over £40*
Save up to 47% with Cycle to Work
Free click & collect
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Christmas Delivery

Bikes

Our last day for dispatch is Thursday the 22nd of December. We use a next day/express courier for bikes, such as DPD or TNT/Fedex. All couriers are experiencing some delays at the moment so nothing is guaranteed, but these services are intended as a next day service and have been largely delivering as such.

If a bike is ordered before 12pm, we will do our very best to dispatch it on the same day. Again, this is not a guarantee, but we will do our best! If we can't dispatch on the same day, we will dispatch the next working day. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.

We fully assemble your bike before delivery as though you were going to ride it away from the shop. To get it back into a box for the courier, there is some minor disassembly such as removing pedals and handlebars.

Smaller Items

For pre-Christmas we now strongly recommend you upgrade from our standard post (Royal Mail 48) to either Royal Mail 24 or DPD. Royal Mail have indicated that the last day for Royal Mail 24 should be the 16th, but even that is not guaranteed. To give the best chance of pre-Christmas delivery, we recommend selecting the DPD option.

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.


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Delivery Information

UK Delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free Postage over £40 on small items

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This excludes certain bulky or awkward items (for example shoes and helmets) which will be calculated automatically at the basket screen. Unless stated otherwise, bikes also do not qualify for free postage. Please see below for details on that.

Bike Shipping

When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day service.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind you will likely have to pay your country's taxes and import duties for any items.


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Cycle to Work

Cycle to work schemes provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your income, you can save 32%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying interest. There is a calculator on the link below which will help you find out exactly how much you could save.

There are numerous companies running Cycle to Work schemes and we work with the vast majority of them including the likes of Green Commute Initiative and Cyclescheme.

Learn more


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Contact Us


You can contact by the following means and we'll respond as quickly as possible:

Contact us by mail

info@cyclesense.co.uk

Contact us by phone

For all queries regarding adult's bikes and accessories contact our High Street Store. For anything kids' bike related please contact our kids' store.

High Street - 01937 530 303

Kids' Store - 01937 830 661


Opening Hours

High Street

Monday - 10:00-17:00
Tuesday - 10:00-17:00
Wednesday - CLOSED
Thursday - 10:00-17:00
Friday - 10:00-17:00
Saturday - 09:00-17:00
Sunday - CLOSED

Kids' Store

Monday - 10:00-18:00
Tuesday - 10:00-18:00
Wednesday - CLOSED
Thursday - 10:00-18:00
Friday - 10:00-18:00
Saturday - 09:00-17:00
Sunday - CLOSED


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Click & Collect


We know that many lead busy lifestyles and can't make it to the shop to browse during opening hours, so we've made it easy for you to browse online in the comfort of your own home. You can use the click and collect option to place an order at any time, any day, before collecting from the store at a time that suits you.

How do you do it? It's simple. Add the items you want to your cart, and then select the **collect in store** option below once you're on the basket screen:

Go through the checkout and pay for your items via our secure server. Once the order is placed you will receive a confirmation email. As soon as we're able we'll be in touch by phone or email to confirm with you when your items are available to collect. This could be practically instant, or it could take a few hours/days depending on the item.

If an item you have ordered is unavailable or delayed for whatever reason, we will of course let you know by the usual means of communication.

Once you're ready to collect your items, please bring your confirmation email with you (stored on a smartphone or printed), along with proof of ID (passport or driving license) and the card used to purchase.


Frog Bikes

Frog Bikes

Lightweight

The simple fact is that the lighter a bike is the easier it is to ride. When cycling is easier it's more fun and that's why getting a lightweight bike is paramount to giving your child the best possible start to their cycling life!

All Frog bikes feature lightweight 6061 heat treated aluminium frames and forks. Aluminium is the ideal material for children's bikes as it maintains low weight and high strength whilst keeping to an affordable price. The bulk of the other components such as the handlebars, stem, cranks and seatpost are also made from alloy, making Frog bikes a great lightweight entry to cycling.

Making it Easy

On top of being lightweight, Frog bikes have been specifically developed for the anatomy of a child. It won't surprise you that children aren't simply scaled down adults, so their bikes shouldn't be scaled down adult's bikes.

When Frog set about their mission to create better kids' bikes, they teamed up with sports scientists and engineers to make sure every part of the bike was scaled correctly for children. Custom parts are used throughout to make sure children are as comfortable as possible - short reach brake levers, a narrow q-factor (bottom bracket/crank width), shortened cranks for easy pedaling and much more. Since their inception in 2013 Frog bikes have continued to develop and improve - an ongoing progress towards perfection.

Frog Bikes at Cyclesense

At Cyclesense we have been with Frog bikes since the beginning. We try to carry as much stock as we can - usually with multiple colour choices in every size.

We're very experienced at fitting Frog bikes to children and we understand that there is no one size fits all rule such as height or age. We will make sure you get the correct size depending on where your child is at in their cycling journey - whether they're just getting started or they've been happily pedalling for years!

Frog Bikes Shipping

Cyclesense offers a premium Frog bikes shipping service. We fully assemble the bikes and set up the brakes and gears so that they're ready to ride when you receive them.

Usually to get them back into a box for the courier we will have to take the pedals and handlebar off, but we provide full instructions on any reassembly you would need to do.

Our team take the utmost care when packing your bike, to make sure it arrives with you in top condition.

Measure at Home

Measuring at home to get your child's inside leg measurement couldn't be easier:

  1. Stand your child with their back to a wall in their socks. Place their feet a hand's width apart.
  2. Push a book up the inside of their leg as high as is comfortable.
  3. Ask your child to move away from the wall and measure from the top of the book to the floor in centimetres.

Contact us with the measurements you have and we will be able to advise on sizing based on that and the child's experience.

Contact Us

The Bikes

First Pedal Bikes

The two first pedal bikes are an ideal entry to cycling for your little one. These are lightweight, properly scaled and strudy bikes that can take a beating. They're single-speed because at this point we just want kids' to get pedalling and enjoy it with as few complications as possible.

Frog 40 - 14" Wheel

Ideal for a child starting out their cycling journey with an inside leg measurement of 40cm.

Frog 44 - 16" Wheel

Like the 40, the 44 is designed as a first pedal bike. This one is for a child with an inside leg of 44cm.

Hybrid Bikes

Once you get to 20" wheels we start to intoduce the gears to help keen explorers go further and faster. Frog hybrid bikes will do a bit of everything - they're fast and light on the road but more than capable of holding their own for some light off-roading too.

Frog 52 - 20" Wheel

The Frog 52 is for a child with an inside leg of 52cm. A more confident child who's already off and pedalling will manage with 49cm.

Frog 55 - 20" Wheel

The same size wheel as the 52, but a slightly larger frame for a child with a 55cm inside leg. A confident child will manage with 52cm.

Frog 62 - 24" Wheel

The Frog 62 is the ideal companion for a child with an inside leg of 62cm. A more confident rider will get away with an inside leg of 58cm.

Frog 69 - 26" Wheel

Now we're into the biggest wheel size Frog do. The Frog 69 will suit a child with an inside leg of 69cm; though a super-confident rider will manage with 65cm.

Frog 73 - 26" Wheel

The Frog 73 and upwards have a subtle changes to the branding and different, more grown up colours become available. For a child with an inside leg of 73cm, or 69cm if they're really confident already.

Frog 78 - 26" Wheel

The Frog 78 is the biggest Frog in the range - sizing similarly to a small adult's bike but with all the child-friendly features of a Frog bike.

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