UK Delivery
If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you
place it. In busy times we tell you how long it will take us to process it.
The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch.
Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In
those cases we'll let you know of longer than expected delivery times.
Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.
Free Postage over £40 on small items
For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch;
though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your
order sooner. Please note in some cases the item will need to be signed for, so please provide an address
where someone will be in.
Orders of over £40 will qualify for free standard postage with Royal Mail 48. This excludes certain bulky
or awkward items (for example shoes and helmets) which will be calculated automatically at the basket
screen. Unless stated otherwise, bikes also do not qualify for free postage. Please see below for details on
that.
Bike Shipping
When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day
service.
For these reasons please supply us with a delivery address where there will be someone in to sign for your
parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to
arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of
address will be required).
Outside the UK
Since Brexit it is no longer feasible for our website to have permanent shipping prices for international
delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery
address and we will quote for delivery.
All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be
removed for international orders. Please bear in mind you will likely have to pay your country's taxes and
import duties for any items.
