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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!
Van Nicholas UK

Van Nicholas

Van Nicholas Titanium

Titanium doesn't rust or corrode like steel, it doesn't fatigue like aluminium, and it's can't be easily chipped or broken like carbon fibre. To put it into perspective, a Van Nicholas titanium bike frame is likely to outlive you - regardless of the rides you throw at it. It's handy then, that Van Nicholas frames come with a lifetime manufacturer's warranty.

Van Nicholas Skeiron UK

The Van Nicholas effect.

Every bike Van Nicholas makes is made using titanium because they fundamentally believe it's the best material to make a bike with. Each frame is made from aerospace grade 3Al/2.5V Titanium, which contains 3% aluminium and 2.5% vanadium - the blend which allows Van Nicholas to manufacture with a frame a wall thickness of just 0.9mm - keeping their bikes both strong and light.

Van Nicholas are a Dutch company who are proud of their country's cycling heritage and innovation - they created the first seamless hydroformed titanium frame ever, and as of 2012 are a part of legendary Dutch brand Koga - a company famed for its quality-focus and touring expertise.

Every Van Nicholas model produced goes through a rigorous design process born out of their desire to supply a bike which both looks and rides beautifully, and is built to last through the rigours of modern bike riding.

During the initial Computer Aided Design process, Van Nicholas use Finite Element Analysis to predict how the frame will react to real world forces like vibration, heat etc. Once into prototype, the bike is stress-tested far beyond real-world tolerances so that Van Nicholas can be sure a bike is viable and fit-for-purpose.

The sum of it is that nothing looks or rides like a Van Nicholas titanium bike.

How it rides.

Titanium is 45% lighter than steel, and 2x stronger than aluminium. Essentially with titanium you are therefore getting the best properties of both steel and aluminium without any of the drawbacks and with the added benefits of endless durability and anti-corrosion.

According to Van Nicholas, a titanium frame will be 2x stronger than steel one, and 3x stronger than an aluminium one if they are all the same weight. This allows Van Nicholas to produce a frame with a stiffness-to-weight ratio which is higher than any other metal used in frame-building.

If you've gotten this far you may have already heard about titanium's springy ride quality that smooths out bumpy surfaces for you. This is true and all thanks to titanium's much higher levels of permanent deflection - an engineering term which defines the lateral deformation of a structural element under load - than other frame metals.

All in all Van Nicholas titanium delivers an extremely comfortable ride and is both lighter and stronger than steel and aluminium alternatives. Pair your Van Nic with a titanium seat post and you'll more or less remove road buzz from your ride. It's not as light or as stiff as carbon - but you're not reading this because you want a carbon bike like everyone else.

Van Nicholas titanium bikes

Thanks, it's custom.

No two Van Nicholas bikes need ever be the same, and each Van Nicholas can be built to your own preferred specification using Van Nicholas' configurator - helping you to dial in your ideal ride. You might already know exactly what you want, but we're always on hand to advise on specification if you need help deciding on whether to go for Rohloff or Pinion, which handlebar position might suit you best - whatever - we're here to help.

call01937 530 303

mailinfo@cyclesense.co.uk

We also keep bikes in stock which we've built to our recommended specifications if you can't wait for a custom build to come in.

Van Nicholas import duty

Why buy your Van Nicholas through Cyclesense?

Purchasing a Van Nicholas titanium bike is a significant investment - you want to make sure that you get it right and that the experience is enjoyable.

Cyclesense has 20 years of experience in dealing with Van Nicholas and its previous brand name Airborne. We have the knowledge to deliver a retail experience to match the quality of the bike, and the relationship with the brand to ensure you are looked after should any warranty issues arise.

Transparency is key for us with our customers, and you may find that we quote a higher price than Van Nicholas' configurator - this is because Van Nicholas' configurator does not factor in the post-Brexit import taxes and duty that you will be charged when importing the bike from The Netherlands.

When you purchase from us we pay these for you and include the related costs in your quote - and we deal with any import-related hiccups there may be along the way. This means you can make your purchase and rest easy knowing that we'll look after the unpleasantries for you.

We also work with various cycle to work schemes, enabling you to make enormous savings on your Van Nicholas whilst paying for it via a monthly salary sacrifice. Simply get in touch with us for a quote.

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