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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!

A new women's cycling team – Skil-Koga – is set to start racing next season with the support of the Skil-Shimano professional cycling team. Skil-Koga's two title sponsors are also prominent Skil-Shimano team sponsors – electronic tool producer Skil Power Tools and Dutch high-end bike manufacturer Koga.

The goal is to help one or more women cyclists to prepare for the 2012 London Olympics in the most professional way possible. Preparation for the World Championships in the Netherlands is a second major goal.
Dutch rider Regina Bruins, a candidate for the Olympic time trial, has already been signed up, alongside her fellow countrywomen Suzanne de Goede, Amy Pieters, Roxane Knetemann, Hannah Welter and Marte Lenferink, as well as Germany’s Christina Becker. Former cyclist Sharon van Essen is directeur sportif.


Skil-Koga will ride in a similar team outfit to the men’s team, as well as operating on the basis of the same core values: investments in rider development, team spirit, ethics and health, innovation and sustainability. Skil-Shimano’s commercial manager Sissy van Alebeek, a former Dutch road champion, has been appointed team manager.

‘This is a fantastic, special project, with a wonderful sporting focus, the road to the London Olympics in 2012’ says Skil-Shimano’s general manager Iwan Spekenbrink, ‘managed by a driven, knowledgeable colleague, Sissy van Alebeek, who has worked out a new concept for a women’s team. Our coach Merijn Zeeman will map out the optimal training schedule in the run up to London. With this project, Skil and Koga connect men’s and women’s cycling in terms of marketing and communication.’

Sissy van Alebeek
Sissy van Alebeek’s most impressive performance came in the 2001 Dutch road title in Nijmegen. Van Alebeek experienced many more highlights and victories in major international events, before retiring from racing in 2009 and joining the Skil-Shimano cycling team as commercial manager.
Next season sees Sissy take on the running of the Skil-Koga women’s team, which is based on a new concept. ‘We will endeavour to map out the optimal road to the Olympic Games for one or more of our cyclists, based on an optimal combination of a specially tailored race programme and very professional, intensive training. There are obviously various other challenges on the schedule in this period, such as the Dutch championships and of course the world championships in Copenhagen and Limburg. It’s a great challenge.’


Regina Bruins
Regina Bruins’s career has taken off since the 23-year-old gave up skating for cycling in 2007. Her best performance to date was the Dutch national time trial title in 2009. Regina opted to make the switch to Skil-Koga from Cervélo TestTeam despite receiving offers from virtually every other international women’s team. ‘I can work towards a number of major goals in this team on the basis of a tailored programme,’ says Regina. ‘I come into a team with some talented, dedicated girls, who are all very similar. I was especially looking for far-reaching, intensive guidance, in terms of coaching, equipment and aerodynamics, mental guidance and so on. I am confident this is the way to get the best out of myself over the next few years.’

Skil Europe and Koga
With this project Skil Power Tools and Koga establish a link between men’s and women’s cycling.
In the words of Gerhard Kobesen, President of Skil Europe, a brand that has made a name for itself with high-quality, user-friendly hand tools: ‘At Skil we were looking for ways to further extend and activate our brand’s commitment to professional cycling through the Skil-Shimano team. The addition of an ambitious women’s project to this serious commitment to road cycling is a logical step, because it enables us to reach the full spectrum of elite cycling – men and women. We are especially enthusiastic about this project because we find it very important to give something back to society. Establishing optimal conditions for sportsmen and women with Olympic ambitions fits in perfectly with this. The ability to continue to work with the same organisation we know and with Koga was of overriding importance for us.’


Wouter Jager, General Manager of Koga, identifies important shared values between Koga, part of the Accell Group, and the new project. ‘Innovation and high-quality guidance are two very decisive values in the team’s sporting operations. These are clearly shared by Koga and also embodied in our innovative products. With this in mind, the team has a highly experienced partner that offers the best in high-performance framesets for professional use. The team’s cyclists will be equipped with the high-quality Kimera carbon framesets and Regina Bruins will prepare for the Olympic time trial on our revolutionary Di2 carbon TeeTee time trial bike.’

Saturday 9 October 2010 Filed in: General

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