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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!

Cyclesense Distribution

We have alway had a good eye for quality cycling products. Quite alot of the time we see things before other bikes shops and distributors do. This happens more and more because we enjoy what we do and are constantly on the look out for new innovative bikes and bits.

We are the U.K distributors for the following brands

Likeabike balance bikes and pedal bikes
Likeabike balance bikes and pedal bikes

LIKEaBIKE is a pedaless bike, now more commonly known as a balance bike. KOKUA the manufacturer of LIKEaBIKE were the first company to make a bike with no pedals to help children to learn to balance. From the start in 1997 when Rolf Mertens designed the first LIKEaBIKE for his son the focus was on making something lightweight but strong enough to withstand the years of use a child would undoubtedly use the bike for.

Years later and Rolf is still designing bikes. Now there is more than just the wooden bikes, there is an amazing little aluminium balance bike called the LIKEaBIKE Jumper. It is quite simply the best balance bike there is. Also in the range are 2 lightweight children's pedal bikes, the LIKEtoBIKEs. A 16" wheel LIKEtoBIKE and a 20" wheel LIKEtoBIKE. Both are incredibly lightweight and feature top quality components that are not often found on kids bikes.



Extrawheel bicycle trailer/advert trailer
Extrawheel bicycle trailer/advert trailer

Extrawheel is a single wheel bicycle trailer manufactured in Poland. The Voyager trailer is the lightest single wheel trailer on the market. The trailer uses a full size wheel, you can use a 26", 27, 28" or by special request order a frame that will fit a 29er wheel. Because the trailer rolls on a big wheel it means that the handling is really good even off road.

Extrawheel has been used on many expeditions and is regarded as being the best single wheel trailer available. More recently Extrawheel have developed a top rack for the trailer. The Extrawheel top rack creates even more cargo space making the Extrawheel Voyager even more useful!

Extrawheel also manufacture an advert trailer that offers businesses or anyone wanting to promote an event or service. A really clever, environmentally friendly, eye catching method of sharing their massage.



FollowMe Bicycle trailer/tag-a-long
FollowMe Bicycle trailer/tag-a-long

FollowMe is a clever invention from Switzerland. It is a neat little coupling that allows you to attach a childs bike to the back of an adults bike. This allows for safe cycling within traffic and also longer rides. FollowMe is the best type of tag-a-long device in the world. Winner of a first prize in the Stiftung Warentest and being highly recommended by the Swiss road safety organisations.



Moonsaddle bicycle seat
Moonsaddle bicycle seat

Moon Saddle has been specifically designed to eliminate pressure on the perineum of bicyclists. Traditional saddles can be painful. MoonSaddleTM solves both of these problems. Constructed of long lasting high tech materials it will provide bicyclists years of trouble free riding in "pressure free" comfort.

The Moonsaddle is at its most effective on bikes where the rider is in an upright position. It is not suited to sports bikes where the riding position is more stretched. The reason we point this out is because the Moonsaddle, unlike conventional saddles, does not have a `nose` which has an effect on the way cyclists use their body to `steer`.



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