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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!
Frog Bikes

Frog Bikes

Lightweight

The simple fact is that the lighter a bike is the easier it is to ride. When cycling is easier it's more fun and that's why getting a lightweight bike is paramount to giving your child the best possible start to their cycling life!

All Frog bikes feature lightweight 6061 heat treated aluminium frames and forks. Aluminium is the ideal material for children's bikes as it maintains low weight and high strength whilst keeping to an affordable price. The bulk of the other components such as the handlebars, stem, cranks and seatpost are also made from alloy, making Frog bikes a great lightweight entry to cycling.

Making it Easy

On top of being lightweight, Frog bikes have been specifically developed for the anatomy of a child. It won't surprise you that children aren't simply scaled down adults, so their bikes shouldn't be scaled down adult's bikes.

When Frog set about their mission to create better kids' bikes, they teamed up with sports scientists and engineers to make sure every part of the bike was scaled correctly for children. Custom parts are used throughout to make sure children are as comfortable as possible - short reach brake levers, a narrow q-factor (bottom bracket/crank width), shortened cranks for easy pedaling and much more. Since their inception in 2013 Frog bikes have continued to develop and improve - an ongoing progress towards perfection.

Frog Bikes at Cyclesense

At Cyclesense we have been with Frog bikes since the beginning. We try to carry as much stock as we can - usually with multiple colour choices in every size.

We're very experienced at fitting Frog bikes to children and we understand that there is no one size fits all rule such as height or age. We will make sure you get the correct size depending on where your child is at in their cycling journey - whether they're just getting started or they've been happily pedalling for years!

Frog Bikes Shipping

Cyclesense offers a premium Frog bikes shipping service. We fully assemble the bikes and set up the brakes and gears so that they're ready to ride when you receive them.

Usually to get them back into a box for the courier we will have to take the pedals and handlebar off, but we provide full instructions on any reassembly you would need to do.

Our team take the utmost care when packing your bike, to make sure it arrives with you in top condition.

Measure at Home

Measuring at home to get your child's inside leg measurement couldn't be easier:

  1. Stand your child with their back to a wall in their socks. Place their feet a hand's width apart.
  2. Push a book up the inside of their leg as high as is comfortable.
  3. Ask your child to move away from the wall and measure from the top of the book to the floor in centimetres.

Contact us with the measurements you have and we will be able to advise on sizing based on that and the child's experience.

Contact Us

The Bikes

First Pedal Bikes

The two first pedal bikes are an ideal entry to cycling for your little one. These are lightweight, properly scaled and strudy bikes that can take a beating. They're single-speed because at this point we just want kids' to get pedalling and enjoy it with as few complications as possible.

Frog 40 - 14" Wheel

Ideal for a child starting out their cycling journey with an inside leg measurement of 40cm.

Frog 44 - 16" Wheel

Like the 40, the 44 is designed as a first pedal bike. This one is for a child with an inside leg of 44cm.

Hybrid Bikes

Once you get to 20" wheels we start to intoduce the gears to help keen explorers go further and faster. Frog hybrid bikes will do a bit of everything - they're fast and light on the road but more than capable of holding their own for some light off-roading too.

Frog 52 - 20" Wheel

The Frog 52 is for a child with an inside leg of 52cm. A more confident child who's already off and pedalling will manage with 49cm.

Frog 55 - 20" Wheel

The same size wheel as the 52, but a slightly larger frame for a child with a 55cm inside leg. A confident child will manage with 52cm.

Frog 62 - 24" Wheel

The Frog 62 is the ideal companion for a child with an inside leg of 62cm. A more confident rider will get away with an inside leg of 58cm.

Frog 69 - 26" Wheel

Now we're into the biggest wheel size Frog do. The Frog 69 will suit a child with an inside leg of 69cm; though a super-confident rider will manage with 65cm.

Frog 73 - 26" Wheel

The Frog 73 and upwards have a subtle changes to the branding and different, more grown up colours become available. For a child with an inside leg of 73cm, or 69cm if they're really confident already.

Frog 78 - 26" Wheel

The Frog 78 is the biggest Frog in the range - sizing similarly to a small adult's bike but with all the child-friendly features of a Frog bike.

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