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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!

Etxeondo is the latest brand to hit the racks at Cyclesense. Etxeondo is a high end cycle clothing brand. Every piece in the range is well worth checking out. We have stocked up on Jerseys, shorts, bib shorts and the rest. Pop down to our Tadcaster store to check it out. Road CC have reviewed the Attaque short, here's what they had to say

In terms of quality, we have to say that these are fantastic. The Lycra Sport fabric is very soft and stretchy and it's cut really well for a comfortable fit throughout. The shorts maintain their shape almost perfectly even when you're not wearing them so there's virtually no pulling or over-tightness anywhere when you put them on.

All the seams are triple-stitched which adds to the durability and silicone rubber inside the leg grippers holds them in place well. There aren't too many shorts where the logo – which is placed at the top of your butt/base of your back – is embroidered. Nothing makes a new pair of shorts look old and tired quicker than logos cracking and peeling off; that isn't going to happen here. You don't feel that embroidery against your skin, by the way, because there's a mesh lining behind it.

The bib section is made of mesh too – a double thickness with a Lycra panel between your shoulder blades to stop them slipping to the sides. They're highly breathable and very wide to spread the load.

The other key feature is the chamois. It's made by Cytech and, although Etxeondo say they've had plenty of input into the design, it's closely related to the Multi-D Comp Carbonium. It's designed for endurance rides and the foam varies in depth from 3mm to 10mm, the deepest section through the middle and underneath your sit bones.

The pad is stretchy in all directions so it maintains good contact with your skin and it shifts moisture away efficiently; a central channel helps with that and also relieves pressure. The pad is designed to be antibacterial too. How successful it is, I couldn't tell you. What I can tell you is that I've done some big rides in these shorts on some unfamiliar bikes and that pad has always been perfectly comfortable with excellent cushioning and no rubbing.

These shorts are clearly very high quality. The materials are excellent, the construction is top-class – they're made in Spain, Etxeondo being a Spanish brand – and there are a few neat little design touches like that embroidered logo and the red gripper on the right leg (which, I guess, is a matter of taste). Plus, best of all, they feel great throughout even the longest, hardest rides.

The only problem is that long-trunked, big-eared elephant of a price tag. These are great shorts but the fabric will still get caught on the Velcro of your gloves, a long jersey zip or whatever. If I'd spent over £200 on a pair of shorts, that would hurt. Personally, I wouldn't pay that much. But if you are willing to shell out on what will be among the most comfortable bike shorts you ever wear, well, these are a bit special.

Verdict

Excellent materials and a top-class construction

4/5

Saturday 14 April 2012 Filed in: Product News

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