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Free Delivery over £40*
Save up to 47% with Cycle to Work
Free click & collect
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Christmas Delivery

Bikes

Our last day for dispatch is Thursday the 22nd of December. We use a next day/express courier for bikes, such as DPD or TNT/Fedex. All couriers are experiencing some delays at the moment so nothing is guaranteed, but these services are intended as a next day service and have been largely delivering as such.

If a bike is ordered before 12pm, we will do our very best to dispatch it on the same day. Again, this is not a guarantee, but we will do our best! If we can't dispatch on the same day, we will dispatch the next working day. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.

We fully assemble your bike before delivery as though you were going to ride it away from the shop. To get it back into a box for the courier, there is some minor disassembly such as removing pedals and handlebars.

Smaller Items

For pre-Christmas we now strongly recommend you upgrade from our standard post (Royal Mail 48) to either Royal Mail 24 or DPD. Royal Mail have indicated that the last day for Royal Mail 24 should be the 16th, but even that is not guaranteed. To give the best chance of pre-Christmas delivery, we recommend selecting the DPD option.

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.


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Delivery Information

UK Delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free Postage over £40 on small items

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This excludes certain bulky or awkward items (for example shoes and helmets) which will be calculated automatically at the basket screen. Unless stated otherwise, bikes also do not qualify for free postage. Please see below for details on that.

Bike Shipping

When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day service.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind you will likely have to pay your country's taxes and import duties for any items.


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Cycle to Work

Cycle to work schemes provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your income, you can save 32%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying interest. There is a calculator on the link below which will help you find out exactly how much you could save.

There are numerous companies running Cycle to Work schemes and we work with the vast majority of them including the likes of Green Commute Initiative and Cyclescheme.

Learn more


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Contact Us


You can contact by the following means and we'll respond as quickly as possible:

Contact us by mail

info@cyclesense.co.uk

Contact us by phone

For all queries regarding adult's bikes and accessories contact our High Street Store. For anything kids' bike related please contact our kids' store.

High Street - 01937 530 303

Kids' Store - 01937 830 661


Opening Hours

High Street

Monday - 10:00-17:00
Tuesday - 10:00-17:00
Wednesday - CLOSED
Thursday - 10:00-17:00
Friday - 10:00-17:00
Saturday - 09:00-17:00
Sunday - CLOSED

Kids' Store

Monday - 10:00-18:00
Tuesday - 10:00-18:00
Wednesday - CLOSED
Thursday - 10:00-18:00
Friday - 10:00-18:00
Saturday - 09:00-17:00
Sunday - CLOSED


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Click & Collect


We know that many lead busy lifestyles and can't make it to the shop to browse during opening hours, so we've made it easy for you to browse online in the comfort of your own home. You can use the click and collect option to place an order at any time, any day, before collecting from the store at a time that suits you.

How do you do it? It's simple. Add the items you want to your cart, and then select the **collect in store** option below once you're on the basket screen:

Go through the checkout and pay for your items via our secure server. Once the order is placed you will receive a confirmation email. As soon as we're able we'll be in touch by phone or email to confirm with you when your items are available to collect. This could be practically instant, or it could take a few hours/days depending on the item.

If an item you have ordered is unavailable or delayed for whatever reason, we will of course let you know by the usual means of communication.

Once you're ready to collect your items, please bring your confirmation email with you (stored on a smartphone or printed), along with proof of ID (passport or driving license) and the card used to purchase.


Cyclesense Distribution

We have alway had a good eye for quality cycling products. Quite alot of the time we see things before other bikes shops and distributors do. This happens more and more because we enjoy what we do and are constantly on the look out for new innovative bikes and bits.

We are the U.K distributors for the following brands

Likeabike balance bikes and pedal bikes
Likeabike balance bikes and pedal bikes

LIKEaBIKE is a pedaless bike, now more commonly known as a balance bike. KOKUA the manufacturer of LIKEaBIKE were the first company to make a bike with no pedals to help children to learn to balance. From the start in 1997 when Rolf Mertens designed the first LIKEaBIKE for his son the focus was on making something lightweight but strong enough to withstand the years of use a child would undoubtedly use the bike for.

Years later and Rolf is still designing bikes. Now there is more than just the wooden bikes, there is an amazing little aluminium balance bike called the LIKEaBIKE Jumper. It is quite simply the best balance bike there is. Also in the range are 2 lightweight children's pedal bikes, the LIKEtoBIKEs. A 16" wheel LIKEtoBIKE and a 20" wheel LIKEtoBIKE. Both are incredibly lightweight and feature top quality components that are not often found on kids bikes.



Extrawheel bicycle trailer/advert trailer
Extrawheel bicycle trailer/advert trailer

Extrawheel is a single wheel bicycle trailer manufactured in Poland. The Voyager trailer is the lightest single wheel trailer on the market. The trailer uses a full size wheel, you can use a 26", 27, 28" or by special request order a frame that will fit a 29er wheel. Because the trailer rolls on a big wheel it means that the handling is really good even off road.

Extrawheel has been used on many expeditions and is regarded as being the best single wheel trailer available. More recently Extrawheel have developed a top rack for the trailer. The Extrawheel top rack creates even more cargo space making the Extrawheel Voyager even more useful!

Extrawheel also manufacture an advert trailer that offers businesses or anyone wanting to promote an event or service. A really clever, environmentally friendly, eye catching method of sharing their massage.



FollowMe Bicycle trailer/tag-a-long
FollowMe Bicycle trailer/tag-a-long

FollowMe is a clever invention from Switzerland. It is a neat little coupling that allows you to attach a childs bike to the back of an adults bike. This allows for safe cycling within traffic and also longer rides. FollowMe is the best type of tag-a-long device in the world. Winner of a first prize in the Stiftung Warentest and being highly recommended by the Swiss road safety organisations.



Moonsaddle bicycle seat
Moonsaddle bicycle seat

Moon Saddle has been specifically designed to eliminate pressure on the perineum of bicyclists. Traditional saddles can be painful. MoonSaddleTM solves both of these problems. Constructed of long lasting high tech materials it will provide bicyclists years of trouble free riding in "pressure free" comfort.

The Moonsaddle is at its most effective on bikes where the rider is in an upright position. It is not suited to sports bikes where the riding position is more stretched. The reason we point this out is because the Moonsaddle, unlike conventional saddles, does not have a `nose` which has an effect on the way cyclists use their body to `steer`.



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